Take a look around Hatfield using our online virtual tour. Click the play button to be guided around our wonderful home and find out what we have to offer.
The care team at our care home in Hatfield provide everything from residential, dementia and nursing care to palliative care and respite care, so if your loved one’s needs do change, you have the peace of mind that we can provide a true home for life.
Nurse Mary Tolladay has been managing the home for six years and leads a team who are devoted to enriching the lives of their residents.
Safe admissions into our care homes include the option for new residents to self-isolate in their own home before joining us.
Our virtual tours enable you to find out more about life in our care home and ask any questions you may have to a senior member of our team.
Our home has a pre-bookable designated visiting space to enable families to visit their loved ones safely. Please contact our home directly to pre-book.
There are so many wonderful things to tell you about the residential and nursing home, which we feel sets us apart from other care homes in Hatfield. We will try to answer some of the questions we are often asked…..
Hatfield Residential and Nursing home has a large, fully enclosed garden. Our residents have spent the summer lovingly growing their own herbs and tomatoes for our chef Suzanne. They have been busy planting flowers in the raised flower beds and have a new fishpond, complete with koi carp to admire. The residents also love to visit local garden centres in Hertfordshire for ideas and inspiration.
The gardens are a real haven, with some of the ground floor residential bedrooms having direct access. They have wheelchair friendly pathways around the outside and host many events, particularly garden parties, fetes and recently our team ran laps around the garden to raise money for our local hospice in Hertfordshire.
The car park of the home has also been a hub of activity in recent months, hosting many socially distanced musical moments and even a VE Day themed ‘street party’. Coming soon we will also have some heated outdoor pods for visits.
Our four activity leaders work across the residential and nursing home, taking their inspiration from our residents. There are so many different group and individual activities they can offer, very much tailored to our individual residents and what they enjoy.
Whether enjoying manicures in the newly refurbished hairdressing salon or gathering for the regular gents’ afternoon, playing games or watching sports in our themed pub ‘The Comet’ – a nod to Hatfield’s rich aviation history, our residents are always engaged.
There is also a vintage themed cinema room, where residents can relax with popcorn, or a bag of their ‘favourites’ from our retro sweet shop, complete with old fashioned scales. The cinema has also been used recently for our ‘virtual’ music sessions and church services.
Our nursing home also has a café area, which has been used as a dementia café and is a nice spot for residents to meet up for tea and home-baked cakes.
We also have our own care home minibus, which is wheelchair accessible, so our residents can visit their favourite spots around Hertfordshire, including the cathedral in nearby St Albans and Hatfield House.
Each floor of the nursing home has a different theme in the communal areas, for example a forest theme with the sounds of birds and smell of lavender, an aquatic ‘under the sea’ theme and even an area with a vintage desk and typewriter.
For many of our residents, mealtimes are a really important highlight of their day. Our head chef Suzanne, spends time in our dining rooms every day with residents so they can share their honest feedback. This helps her to shape her menus. For residents with very specific dietary requirements and wishes, Suzanne will always prepare something especially for them, even if it’s not on the menu. She can also modify the texture of her meals accordingly for those living with dementia.
All of our en-suite bedrooms have walk in wet-room showers in the bathrooms and are spacious in size. Every room has Wi-Fi and an alarm call system in the bathroom and bedroom for that extra peace of mind. We also have a mobile shower table which we can use to help our residents with higher nursing needs. For example, they might be recovering from a stroke or convalescing following a spell in hospital.
We embrace technology at Hatfield and have replaced paper-based care plans across the care home with Sanctuary Care’s bespoke electronic care planning app kradle, which was awarded a technology accolade at the Care Home Awards in 2020. Using kradle, our staff don’t need to spend time filling in paperwork. Instead, they can update our residents’ care plans electronically using dedicated iPhones, giving them more time to spend with our residents. Another wonderful piece of technology we have is an electronic mobile sensory station, with lights, sounds, bubbles and more.
We also have three ‘Magic Tables’ at Hatfield, where our residents can play interactive light games projected onto any surface. They help them to move around and engage with one another, or if residents have greater nursing or dementia care needs, the portable tables can be brought to them. We also have iPads, so that our team can support residents to stay in touch with their loved ones via Skype and Facetime.
It is usual for residents in care homes to contribute to the cost of their own care. Some people have the resources to pay for their care in full, whilst others make means-tested contributions. Our weekly fees are individual to each of our residents and are subject to a pre-admission assessment, which is required to truly understand the level of care and support needed. Our 2021 weekly care fees for residential care start from £1,005 and may increase to £1,344, whereas nursing care start from £1,304 and may increase to £1,421. These prices are dependent on your care needs and the type of bedroom that is right for you, from our standard rooms through to our premium bedroom options.
We now provide short-term pre-bookable respite care breaks for people needing residential, dementia and nursing care, so loved ones can plan a well-deserved break of their own.
For more information about the home, including our respite care options, please call 0800 917 0478. If you would be interested in viewing the home and speaking to a member of caring team directly, we are also able to offer virtual tours.
Mary has been manager at Hatfield for six years, having managed care homes for eighteen and starting her career in care as a registered nurse.
Meet our new Wellbeing Assistants Olivia and Isobel, who have joined our team to support us and make a difference.
Residents have come together to bake up a storm and raise money for the Alzheimer’s Society Cupcake Day.
“The staff were always so kind and compassionate to Grandma, and to us when we visited – always friendly and so welcoming".
We look for any excuse to throw open the doors and host a good party, and recently we did just that for Silver Sunday.
Our bedrooms are a welcoming place, and we recommend residents to make it their own with ornaments and small furnishings.
Our hairdressing salon is a place where residents come to be pampered, from relaxing hand massages to the perfect blow dry.
We serve up healthy and wholesome dishes in a calm atmosphere and are always on-hand to support where we need to.
Find out more on our response to Covid-19, ensuring safe care, admissions and care home visits: