Quality Assurance Coordinator
Covering Birmingham, Worcester and the Midlands
£34,000 per annum plus Company Car/Car Allowance
37.5 hours per week
About the role
You will be responsible for undertaking Quality Assurance Audits for our Registered Nursing and Residential Care Services, producing in-depth audit rvs following current CQC methodology and legislation, whilst working in line with organisational expectation and best practice guidelines. The role will be home based and you will be provided with the equipment to work effectively whether you are in a service or at home.
You will also maintain effective relationships with internal and external customers to facilitate feedback to identify positive experience, unmet needs and shortfalls in service delivery ensuring these are dealt with appropriately to improve service delivery and mitigate potential risk to the Group.
The role will primarily cover Birmingham, Worcester and the Midlands, however, you may be expected to work outside this region, in line with the needs of the business, therefore, overnight stays and extensive travel is to be expected.
You will have experience of working in the Older Persons/Home Care and Younger Adult (Learning and Physical Disabilities) sector, coupled with a sound knowledge of all care legislation, as this role encompasses all registered care services within the Group.
Isn’t it time you joined us?
In return we offer you a competitive salary, full training and development opportunities, as well as 25 days holiday plus bank holidays (pro rata), up to 7% discount schemes and a contributory pension.
Job ref: 46506
View the Detailed Job Profile