Haven Residential Care Home

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Care brochure - Haven - Intro

36-38 Wellington Road, Hatch End, Pinner, Middlesex HA5 4NL

Respite care Dementia care Residential care

Care Home Manager: Sheetal Shaikh

Telephone: 020 8421 5887

Haven is a new and attractive, purpose-built care home designed to support our residents with their individual, social and emotional needs.

We provide residential and dementia care and our highly trained and dedicated team will be committed to providing the highest standards of care in a comfortable home from home environment.

Care home enquiry form Care home checklist (PDF 135KB)

Care brochure - Haven - Main image

Smiling member of staff and resident at a Sanctuary Care Home

Care Brochure - Haven - Accommodation

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Located in the pleasant area of Hatch End, our care home is only a short distance from local shops and other amenities.

Our spacious lounge areas provides a relaxing setting to listen to music, watch movies and enjoy the company of others.

The beautifully furnished en-suite bedrooms will be equipped with television and telephone points.

Residents are encouraged to add personal touches - such as pictures, ornaments and small items of furniture - to make their rooms feel more like home.

Dining is an event in itself, where sumptuous home-cooked meals are served daily in a restaurant setting;with dressed tables and daily menus.

Our home is wheelchair friendly so residents can access all areas with ease.


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Everyone has the opportunity to participate in the social life of the home. Our residents’ hobbies are always actively encouraged and activities can be tailored to our residents’ individual needs and wishes.

The beautiful and well maintained sensory garden, with raised flower beds, is a delightful retreat, especially for those residents who enjoy a spot of gardening.

We offer a wide variety of activities and entertainment including bingo, quizzes, a library service, exercise classes, gardening, themed nights and day trips.

Contact us

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Contact us

If you would like more information about our home or have any questions, please feel free to contact us.

Call us on: 020 8421 5887

We would also be delighted to offer you advice or arrange an informal visit to our home so you can see first hand the excellent services and facilities we have to offer.

For directions on how to find us, please insert your postcode or town into the box below and click 'Go'.


Care Brochure - Haven - Care and support

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Care and support

We pride ourselves on treating people as individuals, so all our residents have care plans tailored to their individual medical, social and emotional needs.

We review care plans on a regular basis and can involve family and friends in this process.

Care Brochure - Haven - Our team

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Our team

Our home is staffed 24 hours a day by a highly trained and experienced care team.

At Sanctuary Care we pride ourselves on employing the best staff and have stringent recruitment procedures in place. As an organisation, we invest in our staff and have our own Learning and Development Team who provide a wide range of training and personal development opportunities.

Following a recent external assessment, Sanctuary Care has retained the Investors in People accreditation for another three years. This is an international award that recognises how organisations utilise and develop their people.

Care brochure - Haven - Reports

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The Care Quality Commission (CQC) is the independent regulator of health and social care in England.

The CQC regulate the care provided by the NHS, local authorities, private companies and voluntary organisations. The aim is to make sure better care is provided for everyone - in hospitals, care homes and people's own homes.

The CQC also seek to protect the interests of people whose rights are restricted under the Mental Health Act.

Haven Residential Care Home CQC Report (new window)