Residents and the team at a Sanctuary Care home in Minehead had double the reason to celebrate following a ‘Good’ CQC rating.
Following an unannounced inspection, The Winsor Nursing Home in The Avenue received ‘Good’ ratings in all five areas of the Care Quality Commission’s report, including ‘caring’, ‘well-led’ and ‘effective’, giving an overall rating of ‘Good’. It highlighted how residents felt safe, with one resident quoting “The staff are very kind to me. I have my favourites but they are all lovely.”
To celebrate, the home invited Sanctuary Care’s Managing Director Mark McCarthy for a special visit, where he praised the team and also took the time to celebrate The Queen’s 90th birthday with residents.
The home’s manager Pat Blackett said: “All my team work so hard to do their best for our residents so we are all over the moon that this is reflected with such a positive rating. The report highlights how kind and compassionate the fantastic people in my team are so I couldn’t be prouder and having Mark come down to praise us personally was so lovely for everyone.”
Quotes from residents and their loved ones about the home and team include: “I can’t stress enough how wonderful it is here”, “the care and support is excellent” and “…we will be forever grateful to the staff for everything”.
A royal party
On his visit, Mark joined the team and residents to plant a special edition Queen Elizabeth Rose in honour of Her Majesty’s 90th birthday, when the home hosted a Royal Street Party.
The home was adorned in red, white and blue decorations, the team were dressed in themed attire and there were fun games to take part in – including ‘Name the Queen’s favourite Corgi’.
Pat added: “Many of our residents are very keen followers of the royal family so we knew we had to mark her milestone birthday with a right royal knees up – everyone thoroughly enjoyed our celebrations, there was great food, lovely company and lots of smiles. The planting of the beautiful rose in pride of place in our gardens will remind us of the lovely day we shared for The Queen.”
Violet Brady, 97-year-old resident, said: “We had a lovely day celebrating The Queen’s birthday – the street party was lovely, we even had a special cake.”