Residents and the team at a Sanctuary Care home in Newcastle-under-Lyme had two reasons to celebrate this week following a ‘Good’ Care Quality Commission (CQC) rating.
An “Outstanding” run home
Following an unannounced inspection, Broadmeadow Court Residential Care Home in Chesterton achieved ‘Good’ ratings in all five outcomes, including ‘caring, ‘well-led’ and ‘effective’. Inspectors highlighted the home was run in an “outstanding” way and the team delivered person-centred care.
To celebrate, the residential and dementia care home invited people from their local community along to a St David’s Day-themed Time for a Cuppa celebration yesterday (Wednesday 1 March), in aid for Dementia UK.
The home’s manager Chris Singer, who was described as being “always there if you need to talk to her” and someone “you can trust”, said: “All my team work so hard to do their best for our residents so we are all over the moon that this was reflected with such a positive rating. The report highlights how kind and compassionate the fantastic people in my team are so I couldn’t be prouder of them.”
Kind and caring staff
A key area praised in the report was staff who were “kind, caring and understood people’s needs, wants and preferences”. One person told the CQC inspector: “I trust them entirely”.
The home’s team was also praised for “showing genuine concern” for residents and ensuring all residents “felt they mattered”.
The report also praised the activities and stimulation within the home, enabling residents to continue life-long hobbies as well as starting new pastimes, from music and movement [light exercise to music] to supporting community events such as the yesterday’s Time for a Cuppa celebration.
Time for a Cuppa celebrations
For their community tea party, there was an abundance of daffodils, fabulous cupcakes and other mouth-watering refreshments for residents, their loved ones and visitors to enjoy.
93-year-old resident Hannah Hulme (pictured) said: “Oh it was a lovely tea party, I want to do it all over again.”
Fellow resident Sam Warrington (also pictured), 90, added: “I loved all the flowers, they were so bright and the cakes were delicious too. My daughter popped along as well so it was a great day all round.”
Chris added: “Dementia UK is a charity close to all our hearts and like every year, we celebrated in style. The afternoon was full of smiles, laughter, delicious cakes and I am so pleased we did our bit for such a worthwhile charity.”
About Time for a Cuppa
Time for a Cuppa is Dementia UK’s annual fundraising event; a national day which brings people together over a cuppa to raise money which the charity uses to fund Admiral Nurses, specialist dementia nurses who provide care, advice and support to families living with dementia.