A Sanctuary Care home in Weston-super-Mare was a scene of celebrations last week, after the home was awarded a ‘Good’ rating by regulator the Care Quality Commission (CQC).
Following an unannounced inspection, Beach Lawns Residential and Nursing Home in Beach Road achieved ‘Good’ ratings in all five outcomes, including ‘caring’, ‘well-led’ and ‘effective’. The inspection report highlighted how the team at the home are “absolutely wonderful”, “kind and gentle” and “caring”.
Manager Lyn Taylor received high praise in the report. One person described her as being like “a captain to a ship”, while another described the home as “one big happy family”.
Other areas praised were the way residents are treated with dignity and respect and the variety of activities provided.
Another comment read: “Other staff were able to tell us how important it was to treat people like their parents or grandparents.”
Manager Lyn said: “I am so proud of my team and our wonderful residents, who we have the privilege of caring for each and every day.
“The lovely comments from our staff, residents and their loved ones in the report are really heart-warming to read and make me feel very honoured to be here.”
Sanctuary Care’s Director of Care Operations, Stephen Rees said: “We are incredibly proud of Lyn and her team – and the lovely comments are testament to the wonderful care they deliver. They have made us all very proud.”
Following the report the home held a celebratory Pimm’s party, which coincidentally was a good warm up for their ‘virtual’ summer cruise where residents ‘voyaged’ to a different country each day.