Q – What opportunities are there for training/progression?
A – We have lots of training available and have a dedicated in-house Learning and Development team. All new starters will receive a thorough induction and complete all necessary training, and there is opportunity to progress your career with additional training.
Q – How soon can I start?
A – We aim to be able to offer a start date as soon as possible following successful interview. We do need to complete mandatory documents including a criminal convictions and reference check and you will need to provide various documents, but the process should be straightforward.
Q – If I get offered a role when will I receive my contract?
A: Once we receive all the documentation from you which was outlined on your offer letter including policy compliant references and a criminal convictions check, your contract will then be issued along with a formal offer of employment.
Q. What happens if I cannot provide a reference from an employer?
A. If you are unable to provide a reference from any employers, we will need two professional character references (e.g. from Teachers, Doctors, Nurses, etc.).
Q: What is a professional character referee and why do I need to add this on to the referencing system?
A: A professional character referee is someone you know outside of work who is giving a personal recommendation for you regarding your character and abilities. There is a long list of suitable character referees such as Accountants, Nurses, Paramedics, Doctors etc. This professional character reference will help us in case we are not able to obtain all your employment references from the last three years.
Q. What documents do I need to bring with me for my criminal convictions check?
A. We need three documents – one should show your current address and one should show your date of birth. We need any evidence of name changes where applicable. Some examples include an in-date passport, an in-date Biometric Residence Permit, an in-date driving licence (provisional or full), bank statement printed in branch (not online) dated within the last three months, P45/P60 dated within the last twelve months, a utility bill dated within the last three months.
Q. What do I do if I have a question?
A. If your question is specific to the home then you can contact the home directly. If your question is recruitment based then please email the resourcing team on email@example.com
Q. What if I can’t find an advert for the home I want to work at?
A. We update our adverts on a regular basis, if you cannot find an advert for the home you want to work at then we are not currently advertising for that role. You can visit our website and sign up to our notifications page where you will be advised of all roles that are live within your area.