FAQs

Q – What opportunities are there for training/progression?

A – We have lots of training available and have a dedicated in-house Learning and Development team. All new starters will receive a thorough induction and complete all necessary training, and there is opportunity to progress your career with additional training.

Q – How soon can I start?

A – We aim to be able to offer a start date as soon as possible following successful interview. We do need to complete mandatory documents including a criminal convictions and reference check and you will need to provide various documents, but the process should be straightforward.

Q – If I get offered a role when will I receive my contract?

A: Once we receive all the documentation from you which was outlined on your offer letter including policy compliant references and a criminal convictions check, your contract will then be issued along with a formal offer of employment.

Q. What happens if I cannot provide a reference from an employer?

A. If you are unable to provide a reference from any employers, we will need two professional character references (e.g. from Teachers, Doctors, Nurses, etc.).

Q: What is a professional character referee and why do I need to add this on to the referencing system?

A: A professional character referee is someone you know outside of work who is giving a personal recommendation for you regarding your character and abilities. There is a long list of suitable character referees such as Accountants, Nurses, Paramedics, Doctors etc. This professional character reference will help us in case we are not able to obtain all your employment references from the last three years.

Q.  What documents do I need to bring with me for my criminal convictions check?

A. We need three documents – one should show your current address and one should show your date of birth. We need any evidence of name changes where applicable. Some examples include an in-date passport, an in-date Biometric Residence Permit, an in-date driving licence (provisional or full), bank statement printed in branch (not online) dated within the last three months, P45/P60 dated within the last twelve months, a utility bill dated within the last three months.

Q. What do I do if I have a question?

A. If your question is specific to the home then you can contact the home directly. If your question is recruitment based then please email the resourcing team on resourcing.team@sanctuary-housing.co.uk

Q. What if I can’t find an advert for the home I want to work at?

A. We update our adverts on a regular basis, if you cannot find an advert for the home you want to work at then we are not currently advertising for that role. You can visit our website and sign up to our notifications page where you will be advised of all roles that are live within your area.

More information about jobs with Sanctuary Care

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CORONAVIRUS UPDATE:
NOTICE TO VISITORS

Update from Sarah Clarke-Kuehn (Financial reassurance) – Group Director Sanctuary Care 20 May 2020

Update from Sarah Clarke-Kuehn – Group Director Sanctuary Care 12 May 2020

Update from Sarah Clarke-Kuehn (Testing) – Group Director Sanctuary Care 7 May 2020

Update from Sarah Clarke-Kuehn (PPE) – Group Director Sanctuary Care 30 April 2020

Update from Sarah Clarke-Kuehn (Food) – Group Director Sanctuary Care 27 April 2020

Update from Sarah Clarke-Kuehn (Visits and PPE) – Group Director Sanctuary Care 15 April 2020

At Sanctuary Care our number one priority is to keep our residents, their relatives and our staff safe.

With the increasing number of reported cases of Coronavirus in the UK, we have taken the difficult decision to minimise all non-essential visits to our residential and nursing homes until further notice. These include routine visits from loved ones and friends, entertainers, hairdressers, volunteers, work experience students and school parties.

We have not taken this decision lightly and understand this will be upsetting for relatives who want to visit loved ones. We do feel this is the best way to keep our residents safe and is one of many proactive, preventative measures we are taking to stop this infection getting into our homes.

We do hope you understand why we are taking these precautions. Please don’t hesitate to call if you would like to speak to us directly if you have any questions or concerns.

Read our notice