9.6
Carehome.co.uk group score
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Preface content

Residential Care
Dementia care
Respite care

Set in a central position of Clayhall, Birchwood is a care home with a real family feel to it.

At the very heart of the home are the staff, who are devoted to fulfilling and enriching the lives of their residents in every way they possibly can. 

The home caters for people who have lifelong conditions, those who are recovering from an injury or illness and those who are living with dementia. We provide a caring and friendly environment and offer a variety of leisure, social and therapeutic activities tailored to the wishes and needs of the individuals who live with us. Through our professional partners, we can also provide Occupational Therapy, physiotherapy, speech therapy and dietetic support.

Activities and nearby attractions

A stone’s throw from Barkingside High Street, the home is situated close to shops and eateries, as well as being near two train stations, providing direct access to the city centre of London. With all this on their doorstep, members of the team are able to organise regular outings for the residents, including pub lunches, as well as visits to the local library.

A short drive away is Clayhall Park, which the residents love to visit. A little further afield is the award-winning Valentine’s Park in Redbridge. With a large lake, it’s the perfect place to feed the ducks, followed by a coffee and a slice of cake.

Other regular activities on offer include light chair-based exercise sessions with a group called Fit for Fun. Different religious groups also come to the home to socialise with the residents, whether having a chat over a cup of tea, holding a service of worship or simply joining in with a knitting session, they are very welcome.

The home also hosts themed community events throughout the year. This summer the team have organised a Hawaiian themed virtual cruise week for the residents. They will transport them to this exotic destination by recreating it in the heart of the home. There will be plenty of grass skirts, floral garlands and bright and colourful shirts, as well as live music, games and amazing food. Events like this are open to people from the local community to come along and spend time with our residents.

Birchwood's dedicated team 

In 2018 Birchwood’s maintenance assistant Peter Young was shortlisted in London’s regional finals of the Great British Care Awards, for The Ancillary Worker Award. Peter, who has been at the home for 12 years, was nominated because of his complete dedication to his residents. Examples of how he goes above and beyond include him spending time gardening with them and even helping the team to take them on day trips, all done during his days off.

Another member of the team often pops in with their dog Milo, whom the residents absolutely adore and who equally enjoys coming to the home to have lots of fuss and a few sneaky treats. The loved ones of our residents also take the opportunity to visit with their well-behaved dogs. Many of the residents would have had dogs of their own before moving into the home and will miss that canine contact, so this is a welcome treat for them.

Pricing information

Our 2022 weekly care fees for residential care start from £1,081, but maybe in the region of 20% more*, dependent on your care needs and the type of bedroom that is right for you, from our standard rooms to our premium bedroom options.

*If you require more specialist care such as 1-2-1 support, your weekly fee could be higher.

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CQC Inspection
Resident Satisfaction Score
100.00%

Based on an independent survey completed by our resident's friends and family.

Facilities at this home

Accommodation

  • Dining room
  • Ensuite
  • Games room
  • Garden
  • Hairdressing salon
  • Lounges
  • Wifi

Activities

  • Card games
  • Children visits
  • Community events
  • Gardening
  • Movies
  • Skittles

Care and support

  • Chiropody
  • Hairdressing
  • Home cooked meals
  • Physiotherapy
  • Podiatry
  • Respite Care

Ready to know more?

Get help every step of the way, contact us below to get information or advice.

New enquiries
0800 917 0478
Contact home
0208 551 2400
OR

Where to find us

406 Clayhall Avenue, Ilford, Essex, IG5 0TA

Travelling to see us? View home on Google Maps

Drive time to home

Stories from the home

Care Quality Commission logo

COVID-19 Emergency Support Framework

Review our latest CQC engagement and support call framework information sheet (PDF 337KB) for Birchwood.

Take a look around

Watch our virtual tour to find out more about life at Birchwood. Read our virtual tour transcript (PDF 331KB).

Resident at Abercorn House

A heartfelt thank you

“We as a family having nothing but love and appreciation for all they do to keep Mum happy, healthy and comfortable as possible at the great age of 99 years.”

Hazel and Trevor Todd

Residents Bonnie and Eileen

Wonderful review

"My mother has lived at Birchwood for nearly three years and without exception she is looked after with love care and dignity we, as a family cannot ever thank them enough." Daughter of resident

Resident Olive Collett

Game, set and match

We are making sure we are all getting our daily dose of exercise using our imaginations! Our centenarian Olive leads the way.

Dining area at Birchwood

Meaningful dining experiences

Our catering teams provide wonderful dining experiences, with mouth-watering and nutritious food, in calm dining areas.

Your Enquiry Form

Please complete the form below to make a care enquiry or book your show-around.

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Our show-arounds enable you and your loved one to see the care home facilities and meet a senior member of staff who can answer any of the questions you may have at a time to suit you.

To request a show-around, please fill out the form below. A member of our Enquiry Support Team will be in touch to confirm or discuss your show-around slot shortly.

Alternatively, if you are unable to visit our home in person, our Enquiry Support Team are more than happy to arrange a virtual tour for you. Our virtual tours are normally via FaceTime or Skype and are a great way to view many parts of our homes.

Please note, our tours are usually available on: Monday, Tuesday, Wednesday, Thursday and Friday.

Your details

A member of our Enquiry Support Team will be in touch shortly to discuss and confirm your show-around booking slot.

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