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Preface content

Birchwood Residential Care Home in Essex

406 Clayhall Avenue, Ilford, Essex, IG5 0TA
Dementia care
Residential care
Respite care

Care home admissions during the Covid-19 pandemic

Safe admissions into our care homes includes the option for new residents to self-isolate in the comfort of their own home for 11 days, before joining us in the care home where they will be tested for Covid-19 and supported to self-isolate for 3 more days until the result of the test is known.

Set in a central position of Clayhall, Birchwood is a care home with a real family feel to it.

At the very heart of the home are the staff, who are devoted to fulfilling and enriching the lives of their residents in every way they possibly can. 

The home caters for people who have lifelong conditions, those who are recovering from an injury or illness and those who are living with dementia. We provide a caring and friendly environment and offer a variety of leisure, social and therapeutic activities tailored to the wishes and needs of the individuals who live with us. Through our professional partners, we can also provide Occupational Therapy, physiotherapy, speech therapy and dietetic support.

Activities and nearby attractions

A stone’s throw from Barkingside High Street, the home is situated close to shops and eateries, as well as being near two train stations, providing direct access to the city centre of London. With all this on their doorstep, members of the team are able to organise regular outings for the residents, including pub lunches, as well as visits to the local library.

A short drive away is Clayhall Park, which the residents love to visit. A little further afield is the award-winning Valentine’s Park in Redbridge. With a large lake, it’s the perfect place to feed the ducks, followed by a coffee and a slice of cake.

Other regular activities on offer include light chair-based exercise sessions with a group called Fit for Fun. Different religious groups also come to the home to socialise with the residents, whether having a chat over a cup of tea, holding a service of worship or simply joining in with a knitting session, they are very welcome.

The home also hosts themed community events throughout the year. This summer the team have organised a Hawaiian themed virtual cruise week for the residents. They will transport them to this exotic destination by recreating it in the heart of the home. There will be plenty of grass skirts, floral garlands and bright and colourful shirts, as well as live music, games and amazing food. Events like this are open to people from the local community to come along and spend time with our residents.

Birchwood's dedicated team 

In 2018 Birchwood’s maintenance assistant Peter Young was shortlisted in London’s regional finals of the Great British Care Awards, for The Ancillary Worker Award. Peter, who has been at the home for 12 years, was nominated because of his complete dedication to his residents. Examples of how he goes above and beyond include him spending time gardening with them and even helping the team to take them on day trips, all done during his days off.

Another member of the team often pops in with their dog Milo, whom the residents absolutely adore and who equally enjoys coming to the home to have lots of fuss and a few sneaky treats. The loved ones of our residents also take the opportunity to visit with their well-behaved dogs. Many of the residents would have had dogs of their own before moving into the home and will miss that canine contact, so this is a welcome treat for them.

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Stories from the home

Care Quality Commission logo

COVID-19 Emergency Support Framework

Review our latest CQC engagement and support call framework information sheet (PDF 337KB) for Birchwood.

Never too late to hone new skills

Activities Co-ordinator Zenaida has turned her hand to a spot of hairdressing during lockdown.

Residents Bonnie and Eileen

Wonderful review

"My mother has lived at Birchwood for nearly three years and without exception she is looked after with love care and dignity we, as a family cannot ever thank them enough." Daughter of resident

Resident Olive Collett

Game, set and match

We are making sure we are all getting our daily dose of exercise using our imaginations! Our centenarian Olive leads the way.

Dining area at Birchwood

Meaningful dining experiences

Our catering teams provide wonderful dining experiences, with mouth-watering and nutritious food, in calm dining areas.

Conservatory at Birchwood

Watching the birds in the garden

Our large conservatory is a popular spot, especially during the warmer months when you can sit and watch the birds in the gardens.

Birchwood Manager and maintenance assistant

Well done Peter!

A 5 minute rest while Peter allows his award shortlisting to sink in.

Resident at Abercorn House

Quote from a loved one

"Every member of staff we have encountered has been unfailingly friendly but also professional, attentive and caring."

Granddaughter of resident

Facilities at this home


  • Dining room
  • Ensuite
  • Games room
  • Garden
  • Hairdressing salon
  • Lounges
  • Wifi


  • Card games
  • Children visits
  • Community events
  • Gardening
  • Movies
  • Skittles

Care and support

  • Chiropody
  • Hairdressing
  • Home cooked meals
  • Physiotherapy
  • Podiatry
  • Respite Care
Care staff

Ready to know more?

Get help every step of the way, contact us below to get information or advice.


406 Clayhall Avenue
Travelling to see us? View home on Google Maps

Drive time to home



New residents can either self-isolate in their own home before coming to the care home, or join us and then self-isolate*.

Sanctuary Care new admissions information

Find out more*

Update from Sarah Clarke-Kuehn (Visiting) – Group Director Sanctuary Care 5 November 2020

Update from Sarah Clarke-Kuehn (Adult Social Care Winter Plan) – Group Director Sanctuary Care 21 September 2020

Update from Sarah Clarke-Kuehn (Visiting) – Group Director Sanctuary Care 14 September 2020

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