About Us

Sanctuary Care – we’re about people, not profit

As a not-for-profit care provider, we put people first: our residents, their loved ones and our staff.

We operate 109 care homes across England and Scotland and have provided residential, nursing, dementia, palliative and respite care for more than 25 years.

Our 7,000-plus staff support 4,600 residents, and champion colleagues to develop their careers and grow in their roles.

An elderly woman sitting on a sofa and smiling while painting with a paint brush

Enriching lives every day

We believe providing high standards of care should be a given – we look beyond this with our unique Enriching Lives Framework.

We commissioned independent research to understand what an enriched life means to residents. The research informed our Enriching Lives Framework, which focuses on six senses that achieve happiness and fulfilment: achievement, belonging, continuity, purpose, security and significance.

Through person-centred care, we support each resident’s sense of achievement and belonging. We also support continuity, purpose, security, and significance. This helps them live in ways that reflect what matters to them.

How residents shape life in our homes

Residents are encouraged to make choices about their care and daily life. Resident ambassadors also help to shape life in our care homes. They may;

Interview potential colleagues
Help welcome new residents
Give feedback on menus and activities.
Share their views about the wider life of the home.

Residents’ interests and new experiences

Residents across our homes enjoy personalised experiences that reflect their interests and life stories. For example, Alan was Chief Mechanic during one of Williams Formula One’s most successful eras. He was recently invited to visit the Williams F1 Heritage Centre in Grove. This gave him a chance to reconnect with a key part of his career. He could also relive some special memories.

At Chyvarhas Residential and Nursing Home, resident Pam, was supported by the team to continue pursuing her passion for painting. The team organised workshops so she could share her hobby with others. Pam says “I feel very happy to be able to continue my hobby here”. She enjoys seeing her paintings displayed around the home and even had a stall to sell them at the home’s winter fete.

An elderly man stands next to a vibrant blue racing car, looking pleased and happy.

Families are part of home life

We know choosing a care home for someone close to you can be difficult, and we are here to support the whole family. Families and friends are welcome in our care homes and can share in everyday life with their loved one.

Some relatives volunteer in our care homes and lead activities and experiences, contributing to the community their loved one calls home.

Awards and recognition

Residents and team members at a care home celebrating the platinum investors in people award with balloons and banners

2026 has been an outstanding year for Sanctuary Care, having won numerous awards. Our pioneering Clinical Strategy has won the Nursing Care award at the Care Home Awards 2026.

For six years running we’ve been named a Top 20 Large Care Home Group by independent care homes reviews website Carehome.co.uk, based on the glowing reviews left by our residents and their loved ones.

We’ve been recognised for our commitment to our people by achieving Investors in People Platinum status in 2026. This incredible recognition celebrates the dedication, passion and hard work of the people who make Sanctuary Care what it is every day.

For more about life at a Sanctuary Care home near you, our Enquiry Support Team are here to talk on 0800 917 0478.