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Preface content

Enriching lives in Sanctuary Care homes

Our aim is to provide happy, safe and supportive care homes for our residents and families.  We’re here to help and answer your questions.

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You're always welcome at a Sanctuary Care home

The Sanctuary Care home teams truly believe that families are meant to be just that - families - made up of those we love, so we work together to provide comfortable, safe and happy daily care and you can concentrate on being a family without the worry.

We've been delivering quality care to our residents and their families for over 20 years. We provide a range of affordable options including residential care, dementia care, nursing care, respite care, day and palliative care throughout our residential care homes, dementia care homes and nursing homes in the UK. Whatever you need, we're here to help you.

As a leading UK care home provider, we're proud to be part of Sanctuary Group, a not-for-profit organisation. This means we reinvest our surplus income back into maintaining and improving the care homes as well as essential things like on-going training for our super staff, so we can continue to enhance the quality of life for our residents.

Whilst we hope these pages show you a bit more about Sanctuary Care and our ethos of 'enriching lives', you'll find a visit to one of our care homes much more valuable. You can pop in to have a cup of tea at any time to get a real feel for whether our care homes are right for you or a loved one.

Please do not hesitate to contact us on 0800 917 0478 to book a show-around appointment in your chosen care home.

Enriching lives

There's always something going on to see and do. All Sanctuary Care homes have friendly activities teams who create opportunities for our residents to take part in interesting activities, rekindle old pastimes or even try something completely new.

We love the visiting entertainers, gardening clubs, regular craft and baking sessions, resident birthday parties and visits from local community groups. And with enriching the lives of our residents at the forefront of everything we do, there are opportunities for the adventurous at heart too - some of our residents have come face to face with exotic animals during a day as a zoo keeper, taken to the skies in a helicopter, rode in a police car and even danced on ice from the comfort of a wheelchair.

Our care home teams

It goes without saying that kindness is what care is all about, so first and foremost, we carefully choose our staff for their kind and compassionate nature. Whilst the teams all receive a variety of on-going training to ensure their skills remain up-to-date, it's their dedication to delivering the very best personal care in a safe and stimulating environment which makes individuals truly special.

We hope you agree that our Investors in People accreditation is a reflection on how we aim to care, nurture and enrich the lives of all in our 'family', whether that's our staff, residents or family members. We want to be one whole team and hope you feel this as soon as you step inside our care homes.

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Update from Sarah Clarke-Kuehn (Financial reassurance) – Group Director Sanctuary Care 20 May 2020

Update from Sarah Clarke-Kuehn – Group Director Sanctuary Care 12 May 2020

Update from Sarah Clarke-Kuehn (Testing) – Group Director Sanctuary Care 7 May 2020

Update from Sarah Clarke-Kuehn (PPE) – Group Director Sanctuary Care 30 April 2020

Update from Sarah Clarke-Kuehn (Food) – Group Director Sanctuary Care 27 April 2020

Update from Sarah Clarke-Kuehn (Visits and PPE) – Group Director Sanctuary Care 15 April 2020

At Sanctuary Care our number one priority is to keep our residents, their relatives and our staff safe.

With the increasing number of reported cases of Coronavirus in the UK, we have taken the difficult decision to minimise all non-essential visits to our residential and nursing homes until further notice. These include routine visits from loved ones and friends, entertainers, hairdressers, volunteers, work experience students and school parties.

We have not taken this decision lightly and understand this will be upsetting for relatives who want to visit loved ones. We do feel this is the best way to keep our residents safe and is one of many proactive, preventative measures we are taking to stop this infection getting into our homes.

We do hope you understand why we are taking these precautions. Please don’t hesitate to call if you would like to speak to us directly if you have any questions or concerns.

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