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Preface content

Pinewood Residential Care Home in Essex

96 Manford Way, Chigwell, Essex, IG7 4DA
Dementia care
Residential care
Respite care

Care home admissions during the Covid-19 pandemic

Safe admissions into our care homes includes the option for new residents to self-isolate in the comfort of their own home for 11 days, before joining us in the care home where they will be tested for Covid-19 and supported to self-isolate for 3 more days until the result of the test is known.

Positioned in a quiet residential area of Chigwell, opposite a primary school, Pinewood is a place where the people make it a true home. Our dedicated team provides residential care, dementia care and respite care to residents.

Often complimented on how friendly and warm the atmosphere is, our team always push themselves to go that extra mile for their residents. Recently, they dressed up in all things fancy, from Where’s Wally and a footballer to a cheerleader and a pink unicorn, to pound the streets of Chigwell in a five-mile sponsored walk. They raised a staggering £1,480 which they split between the home’s Residents’ Activities Fund and the Alzheimer’s Society, a charity close to their hearts.

Engaging and inspiring activities

At Pinewood Residential Care Home, our activities leader Lorraine Erich was proud to be shortlisted for the London regional finals of the Great British Care Awards 2018, for the Care Home Activity Organiser Award. The award is for someone who shows ‘exceptional skills and creativity’ when it comes to providing activities.

Lorraine, who has worked at the care home for 27 years, has inspired the rest of the team to value the importance of activities when it comes to fulfilling the lives of their residents and making sure they are happy and engaged.

Part of the nomination for her award read: “One resident would not spend time with any other residents and nobody could persuade her otherwise. She loved to knit but said she couldn’t do it because of her arthritis. Lorraine got her some wider needles and persuaded her to try – she has been knitting ever since! Lorraine then set up Pinewood’s knitting circle, which this lady helps run.”

Wonderful activities that our residents at Pinewood enjoy include a summer canal boat trip with CanalAbility, a charity which enables people to enjoy boating in wheelchair-accessible canal boats. The boat has a specially trained crew, which means the residents and Pinewood’s team can relax and enjoy the experience.

Days out

There are also regular days out to places like nearby Hainault Forest, a country park with a lake, a petting zoo and of course an abundance of wildlife. Lorraine often takes residents to Fairlop Waters Country Park in Redbridge, where they go birdwatching.

A 10-minute drive from Barkingside High Street, Pinewood is close to plenty of shops and restaurants, a library and other attractions Chigwell has to offer. We are also a 10-minute walk from Grange Hill tube station, providing direct access to central London.

Our residents also take part in outings in our minibus to a local garden, shopping and community centres, as well as visiting local schools and enjoying trips to Southend on Sea.

Pinewood also benefits from large landscaped gardens, a themed beach area and a hairdressing salon.

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Stories from the home

Care Quality Commission logo

COVID-19 Emergency Support Framework

Review our latest CQC engagement and support call framework information sheet (PDF 337KB) for Pinewood.

Pinewood staff and resident celebrating Lorraine being shortlisted for award

Our shining star Lorraine

Lorraine has been shortlisted for a Great British Care Awards thanks to her dedication to delivering person-centred activities.

Pinewood Manager Denise Brown

Experienced Home Manager

At the heart of our home is our Home Manager Denise Brown, who has worked at Pinewood for nearly 30 years.

Dementia garden at Pinewood

An inspiring outdoor space

Our secluded garden will transport you to a beautiful seaside town, with a nautical painting, sea blue decking and seating area.

This is what our loved ones say:

“All members of staff are kind, caring and efficient.” This is just one of the lovely reviews shared on carehome.co.uk.

Staff from Pinewood Residential Care Home dressed up as Abba

Dancing Queens!

The social life in our home is very fulfilling, one day we can be exercising while the next, we are dancing to an Abba tribute.

Facilities at this home


  • Dining room
  • Hairdressing salon
  • Lounges
  • Wheelchair accessible garden
  • Wifi


  • Bingo
  • Knit and natter
  • Minibus
  • Nail care
  • Quizzes
  • Singing

Care and support

  • Chiropody
  • Hairdressing
  • Home cooked meals
  • Physiotherapy
  • Podiatry
  • Respite Care
Care staff

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96 Manford Way
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Drive time to home



New residents can either self-isolate in their own home before coming to the care home, or join us and then self-isolate*.

Sanctuary Care new admissions information

Find out more*

Update from Sarah Clarke-Kuehn (Adult Social Care Winter Plan) – Group Director Sanctuary Care 21 September 2020

Update from Sarah Clarke-Kuehn (Visiting) – Group Director Sanctuary Care 14 September 2020

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