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Preface content

Shaftesbury House Residential Care Home in Suffolk

5 Cowper Street, Ipswich, Suffolk, IP4 5JD
Dementia care
Residential care
Respite care

Care home admissions during the Covid-19 pandemic

Safe admissions into our care homes includes the option for new residents to self-isolate in the comfort of their own home for 11 days, before joining us in the care home where they will be tested for Covid-19 and supported to self-isolate for 3 more days until the result of the test is known.

Located next door to St John’s Church, our care home is tucked away in a residential area of Ipswich. There are many of the town’s stunning attractions including the marina, art galleries, theatre and restaurants just a short drive from the home.

Our residents are extremely proud of the vibrant community in which they live, with many ‘born and raised’ in Ipswich and Suffolk, so we do all that we can to support them to stay connected to the local area. Not only do we enjoy regular day trips in and around the town, but we also open our doors for celebratory events.

Active members of the community

Throughout the year, we invite friends, families and even neighbours from across Ipswich and wide Suffolk area to join us for all sorts of care home celebrations. From summer fetes to Christmas fayres, scrumptious afternoon teas to annual awareness day celebrations and Care Home Open Day. For our last Silver Sunday celebration, we hosted a tea party with a rock n’ roll twist. We dusted off our leather jackets, a-line skirts and spent the afternoon singing and dancing to music from the 1950s and 1960s.

Our community events are the perfect way to support our residents to meet new friends. Those receiving residential care often comment on how their social life has never been so busy. And that’s the way we like it!

The team delivers an engaging activities plan, shaped by the passions and favoured pastimes of our wonderful residents. Some days you might see us enjoying a spot of animal therapy, while the next we could be baking. Some of our residents love to spend time singing, which can be wonderful for bringing back happy memories, particularly for those living with dementia. 

Pre-bookable respite care

Shaftesbury House offers short-term pre-bookable respite care breaks for local families in and around Ipswich and Suffolk, giving people who care for a loved one in their own home the chance to take a well-deserved break.

Call Shaftesbury House today to book pre-book respite care.

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Stories from the home

Care Quality Commission logo

COVID-19 Emergency Support Framework

Review our latest CQC engagement and support call framework information sheet (PDF 337KB) for Shaftesbury House.

Shaftesbury House residents playing corridor bingo

Anyone for corridor Bingo?

Social distancing isn’t stopping our residents enjoying a game or two of bingo – we’ve just moved it into the corridors.

Chef at Shaftesbury House

Meet our Chef Manager Colette Carr

Colette showcased her culinary skills and served up dishes to be proud of in the Sanctuary Care Masterchef 2019 competition.

Bedroom at Shaftesbury House

Spacious bedrooms to call home

Our bedrooms are bright, airy and are a beautiful place to unwind. Loved ones often compliment on the size of the rooms.

A staff and resident dancing

Five stars reviews from loved ones

“Right from the minute Dad walked through the door he was made extremely welcome, safe and comfortable”
Daughter of resident

Dining Room at Shaftesbury House

Dining is the highlight of the day

Our welcoming and relaxing dining rooms are the perfect home-from-home setting for our nutritious and wholesome mealtimes.

Facilities at this home


  • Dining room
  • Ensuite
  • Lounges
  • Wheelchair accessible garden
  • Wifi


  • Arts and crafts
  • Bingo
  • Community events
  • Day trips
  • Movies
  • Singing

Care and support

  • Chiropody
  • Hairdressing
  • Home cooked meals
  • Physiotherapy
  • Podiatry
  • Respite Care
Care staff

Ready to know more?

Get help every step of the way, contact us below to get information or advice.


5 Cowper Street
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Drive time to home



New residents can either self-isolate in their own home before coming to the care home, or join us and then self-isolate*.

Sanctuary Care new admissions information

Find out more*

Update from Sarah Clarke-Kuehn (Adult Social Care Winter Plan) – Group Director Sanctuary Care 21 September 2020

Update from Sarah Clarke-Kuehn (Visiting) – Group Director Sanctuary Care 14 September 2020

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