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Shaftesbury House Residential Care Home in Suffolk

5 Cowper Street, Ipswich, Suffolk, IP4 5JD
Residential Care
Dementia care
Respite care

Located next door to St John’s Church, our care home is tucked away in a residential area of Ipswich. There are many of the town’s stunning attractions including the marina, art galleries, theatre and restaurants just a short drive from the home.

Our residents are extremely proud of the vibrant community in which they live, with many ‘born and raised’ in Ipswich and Suffolk, so we do all that we can to support them to stay connected to the local area. Not only do we enjoy regular day trips in and around the town, but we also open our doors for celebratory events.

Proud to be vaccinating our residents sticker

Icon indicating safe admissions Safe admissions

Safe admissions into our care homes include the option for new residents to self-isolate in their own home before joining us.

Icon indicating virtual tours View our home

View our homes to find out more about life in our care home and ask any questions you may have to a senior member of our team.

Icon indicating safe visitations Safe visiting spaces

Our home has a pre-bookable designated visiting space to enable families to visit their loved ones safely. Please contact our home directly to pre-book.

Active members of the community

Throughout the year, we invite friends, families and even neighbours from across Ipswich and wide Suffolk area to join us for all sorts of care home celebrations. From summer fetes to Christmas fayres, scrumptious afternoon teas to annual awareness day celebrations and Care Home Open Day. For our last Silver Sunday celebration, we hosted a tea party with a rock n’ roll twist. We dusted off our leather jackets, a-line skirts and spent the afternoon singing and dancing to music from the 1950s and 1960s.

Our community events are the perfect way to support our residents to meet new friends. Those receiving residential care often comment on how their social life has never been so busy. And that’s the way we like it!

The team delivers an engaging activities plan, shaped by the passions and favoured pastimes of our wonderful residents. Some days you might see us enjoying a spot of animal therapy, while the next we could be baking. Some of our residents love to spend time singing, which can be wonderful for bringing back happy memories, particularly for those living with dementia. 

Pre-bookable respite care

Shaftesbury House offers short-term pre-bookable respite care breaks for families in and around Ipswich and Suffolk, giving people who care for a loved one in their own home the chance to take a well-deserved break.

Call Shaftesbury House today to book pre-book respite care.

Pricing information

It is usual for residents in care homes to contribute to the cost of their own care. Some people have the resources to pay for their care in full, whilst others make means-tested contributions. Our weekly fees are individual to each of our residents and are subject to a pre-admission assessment, which is required to truly understand the level of care and support needed. 

Our 2022 weekly care fees for residential care start from £896, but maybe in the region of 20% more*, dependent on your care needs and the type of bedroom that is right for you, from our standard rooms to our premium bedroom options.

*If you require more specialist care such as 1-2-1 support, your weekly fee could be higher.

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Facilities at this home


  • Dining room
  • Ensuite
  • Lounges
  • Wheelchair accessible garden
  • Wifi


  • Arts and crafts
  • Bingo
  • Community events
  • Day trips
  • Movies
  • Singing

Care and support

  • Chiropody
  • Hairdressing
  • Home cooked meals
  • Physiotherapy
  • Podiatry
  • Respite Care

Stories from the home

Care Quality Commission logo

COVID-19 Emergency Support Framework

Review our latest CQC engagement and support call framework information sheet (PDF 337KB) for Shaftesbury House.

Take a tour

Watch our virtual tour to find out more about our home and the care we provide at Shaftesbury House. Read our virtual tour transcript (PDF 328KB).

Shaftesbury House residents playing corridor bingo

Anyone for corridor Bingo?

Social distancing isn’t stopping our residents enjoying a game or two of bingo – we’ve just moved it into the corridors.

Shaftesbury House residential care resident Ginny sits in her bedroom at the Ipswich care home

Lorraine and Ginny’s journey

"The carers treat the residents like they are their own parents and there are so many of them, there’s always someone to hand."

Bedroom at Shaftesbury House

Spacious bedrooms to call home

Our bedrooms are bright, airy and are a beautiful place to unwind. Loved ones often compliment on the size of the rooms.

Chef at Shaftesbury House

Meet our Chef Manager Colette Carr

Colette showcased her culinary skills and served up dishes to be proud of in the Sanctuary Care Masterchef 2019 competition.

Care staff

Ready to know more?

Get help every step of the way, contact us below to get information or advice.


5 Cowper Street
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Drive time to home

Care Enquiry Form

Please complete the below form to make an enquiry. 

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Book your show-around

Our show-arounds enable you and your loved one to see the care home facilities and meet a senior member of staff who can answer any of the questions you may have at a time to suit you.

To request a show-around, please fill out the form below. A member of our Enquiry Support Team will be in touch to confirm or discuss your show-around slot shortly.

Alternatively, if you are unable to visit our home in person, our Enquiry Support Team are more than happy to arrange a virtual tour for you. Our virtual tours are normally via FaceTime or Skype and are a great way to view many parts of our homes.

Please note, our tours are usually available on: Monday, Tuesday, Wednesday, Thursday and Friday.

Your details

A member of our Enquiry Support Team will be in touch shortly to discuss and confirm your show-around booking slot.

By completing and submitting this virtual tour booking form, you are agreeing to our Privacy statement.


We are welcoming new residents safely