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Preface content

Inspections

As registered care homes, we are regulated and inspected by either the CQC (in England) or CI (in Scotland). After an inspection, a report which details the inspector’s findings will be produced. The most recent copy of our inspection report is located in the reception area of the home. Alternatively, a copy can be accessed from the CI or CQC website www.cqc.org.uk or www.careinspectorate.com.

In addition to CQC and CI inspections, our homes are also subject to periodic inspections from the Fire Department, Environmental Health Agencies, Inspecting Pharmacists and Monitoring Officers from the Local Authority.

The Registered Provider of this home is:

Sanctuary Care Limited, Chamber Court, Castle Street, Worcester, WR1 3ZQ

Telephone: 0800 916 1499

Email: care@sanctuary.co.uk

Our Regulator in England:

CQC National Customer Service Centre, Citygate, Gallowgate, Newcastle upon Tyne, NE1 4PA

Telephone: 0300 061 6161

Email: enquiries@cqc.org

Our Regulator in Scotland:

Care Inspectorate, Compass House, 11 Riverside Drive, Dundee, DD1 4NY

Telephone: 0345 600 9527

Email: enquiries@careinspectorate.com