If you have a concern or would like to raise a complaint with us, please complete the complaints form which we will formally respond to as part of our Complaints Procedure. If you would like to share general comments regarding our homes, visits or would like to submit a suggestion, please complete the Comments Form.
All information submitted on our website will be treated in accordance with GDPR, if you would like further information please refer to our privacy statements.
Under the UK GDPR and the Data Protection Act 2018, you can make a complaint if you’re concerned about how we’ve handled your personal data. Visit our data protection complaints page to find out how to make a complaint.
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If you are unable to use the form, you can contact our phone line on 0800 916 1499 and select option 6.
