Infection Prevention and Control Inspection Report
Review our latest CQC IPC inspection report (PDF 65KB) for Athlone House. Please refer to page 5 for regulator comments.
Carehome.co.uk group score
Residential Care
Nursing care
Dementia care
Palliative care
Situated in Westbourne Park in the London borough of Westminster, Athlone House is a small and intimate home with a family feel.
At the head of the home is registered general nurse and mental health nurse David Coker, who is thrilled that the home has recently received a ‘Good’ Care Quality Commission rating, with a ‘Good’ rating in every single area.
An extract from the recent report highlights the devoted team at Athlone House: “Staff spent time chatting to people to build up a rapport and were attuned to people’s emotional well-being. We heard laughter and friendly conversations throughout the day. This helped to create a relaxed, homely atmosphere within the home.”
An open door for residents' families and friends
Considering its central location within Westminster, the gardens are very spacious and are a lovely spot where families and visitors join us for summer barbecues and live musical entertainment. If there are special family occasions to celebrate, Athlone House has a room which loved ones and relatives can reserve for a private party.
The menu of home-cooked cuisine is extremely varied and flexible to people’s religious and cultural needs, with Halal and Kosher options available if desired. The chef is always more than happy to provide alternative choices if our residents fancy something a little different to the menu.
National Gold Standards Framework accreditation
The home, which provides nursing, dementia and also palliative care, has gained accreditation in the National Gold Standard Framework for End of Life Care, which is in place to ensure people receive a ‘gold standard’ of personalised care according to their individual wishes.
Namaste is an important part of holistic care for some of the residents at the home. There is a Namaste room as well as mobile sensory equipment which can be taken to people’s individual bedrooms, with soothing lights and relaxing sounds. Staff also use massage and aromatherapy to promote relaxation.
There are a wide variety of activities available at Athlone House, from music and arts and crafts to baking, tea parties and gentle exercise sessions. A mobile hairdresser also visits every week for appointments with the residents.
The home also hosts a number of events throughout the year which people from the local community are invited to, including Care Home Open Day, Silver Sunday and Christmas fayres and carol services.
Resident review
‘My dad has been in the care of Athlone House for a few months, which has been a challenging experience due to his vulnerability. I would like to take this opportunity to thank the manager, Mr David Coker, for always being support, honest and transparent during my father’s time at Athlone. He will personally raise any concerns and inform the appropriate people – comforting me and my family that our loved ones are very safe in his care.
At Athlone house, our concerns are always listened to and kept confidential. When my dad was in the hospital over Christmas and New Year, Mr Coker would call us every week to make sure my family and my father were okay – this made a very hard time, easier for our family.
I would like to thank the nurses – Juliet, Ileana, Margaret and Chidi for making life slightly easier and taking very good care of my dad. I would like to say a special thank you to Ileana, (happy lady), who brings joy and happiness to both mine and my dad’s lives. Without Ileana, my dad might not be here today as she was the one who noticed he needed help and called for an ambulance.
I would also like to say thank you to the reception staff, who are very helpful with any questions, and the housekeeping team, for always keeping the home tidy and making it a nice place for my dad to live.
Finally, I would like to say a huge thank you to the carers, especially Maria and Fernando, for all your hard work in making mine and my father’s life easier.’
CQC Inspection
Resident Satisfaction Score
93.90%
Based on an independent survey completed by our resident's friends and family.
Facilities at this home
Accommodation
- Dining room
- Ensuite
- Lounges
- Namaste room
- Wheelchair accessible garden
- Wifi
Activities
- Baking
- Coffee mornings
- Day trips
- Flower Arranging
- Movies
- Pamper sessions
Care and support
- Chiropody
- Hairdressing
- Home cooked meals
- Physiotherapy
- Podiatry
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Where to find us
7a Woodfield Road, Westminster, London, W9 2BATravelling to see us? View home on Google Maps
Drive time to home
Stories from the home
Take a tour
Click the play button to find out more about our home and the care we provide at Athlone House. Read our virtual tour transcript (PDF 331KB).
