Haven is a beautiful new care home, located in an attractive residential area of Pinner in Middlesex.
Nestled in the heart of Hatch End, the care home is a stone’s throw from Harrow Arts Centre and Pinner Memorial Park, which has a beautiful lake as well as an ornamental garden.
Our dedicated team provides a range of care and support for our residents, including residential care, dementia care and respite care.
Our care home has been designed with the usual comforts you’d expect such as beautifully decorated lounge and dining areas, landscaped gardens and cosy bedrooms, which provide a warm place for our residents to rest and relax.
However it’s the small personal touches and our friendly team, who care for our residents as if they were members of their own family, which make Haven a true home from home.
We welcome visits from family and friends and have an open door policy, so whether loved ones like to pop in for a coffee or take part in an activity, we encourage them to become part of the community within our home.
We hold regular meetings for residents and relatives, enabling our residents and their loved ones to be directly involved in everyday life at Haven.
Haven has been beautifully decorated and furnished to the stunning home it is today. Our spacious 29 bedrooms are all en-suite and have telephone and television points. We also have one double room for couples (subject to availability).
Bedrooms are tastefully decorated and furnished, although we do encourage our residents to bring personal ornaments, pictures and small items of furniture to make their rooms their own.
We have several lounge areas for our residents to use as they wish, whether taking part in activities, catching up with friends and family or simply reading a good book.
Our open-plan dining rooms provide a welcoming atmosphere to enjoy delicious home-cooked meals in the company of others.
The attractive gardens are landscaped with raised flower beds for our residents who like to do a spot of light gardening and include seating areas for people to admire the tranquil surroundings.
Haven’s features include:
- Spacious en-suite bedrooms, with telephone and television points
- Double room available for couples
- Several lounge areas
- Open-plan dining rooms where our residents enjoy home-cooked meals
- Landscaped gardens with raised flower beds
- A hairdressing salon
- Wi-Fi enabled throughout the home.
Our care team is on-hand 24 hours a day, every day of the year and staff are dedicated to delivering care with kindness.
To ensure we continue to provide the best standards of care and support to our residents, we recruit and train only the best staff.
Whilst they receive a variety of on-going training to ensure their skills remain up-to-date, along with an enhanced DBS check (formerly CRB), it is their dedication to our residents which makes them truly special.
We believe it is important that our residents spend their time as they choose, so have a dedicated activities person to support them to take part in interesting activities, rekindle old past times and try new things.
We have a hairdressing salon and our residents also enjoy being pampered with manicures and hand massages.
Regular activities on offer include everything from baking, light exercise classes, arts and crafts, Latin and opera sessions, quizzes, a gardening club and live music entertainment.
Our residents also take part in day trips including visits to the theatre and summer outings to the seaside.
Throughout the year, the care home hosts regular themed community events such as summer fetes and Christmas fairs.
We pride ourselves on treating people as individuals, so all our residents have care plans tailored to their individual medical, social and emotional needs. We review care plans on a regular basis and involve family and friends in this process wherever possible.
The range of personal care services we can provide, in partnership with local professionals, include:
- Optical care
- Dental care
- Key worker
Our catering team prides themselves on preparing nutritious, seasonal home-cooked meals, along with mouth-watering home-baked cakes for afternoon tea.
Residents help us to shape the menus and our catering team spends time with them to get feedback on the dishes and their likes and dislikes. They are also able to cater for a variety of dietary requirements.
Breakfast includes a wide variety of choice from cereals and toast to a traditional cooked breakfast.
Lunch and dinnertimes see a selection of sandwiches, homemade soups, salads, jacket potatoes and hot meals such as a Sunday roast with all the trimmings and favourites including fish and chips, cottage pie and a hearty casserole.
There is also an array of snacks and refreshments available throughout the day for residents and their loved ones if they get a bit peckish.
If you would like more information about our care home or have any questions, please feel free to contact us either via the yellow ‘view phone number’ button above or the yellow ‘contact us’ button below.
We would be delighted to offer you advice or arrange an informal visit to our care home so you can meet our residents and team and see first-hand the excellent services and facilities we have to offer.Contact us