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Manse Care Home - Bedroom
Manse Care Home - Lounge
Manse Care Home - Hairdressing
Manse Care Home - Dining
Manse Care Home - Exterior

The Manse Residential Care Home

11 South Norwood Hill, South Norwood, London, SE25 6AA
Residential care, Dementia care, Respite care
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The Manse is a welcoming care home located on the outskirts of Croydon, Surrey, in a residential area of South Norwood. 

On the main bus route into Croydon, our care home is close to the shops, restaurants, theatre and other attractions this historic town has to offer. 

Our dedicated team provides a range of care and support for our residents, including residential care, dementia care and respite care.

Our care home has been designed with the usual comforts you’d expect such as welcoming lounges and dining rooms, a light and airy conservatory, sensory gardens and cosy bedrooms, which provide a warm place for our residents to rest and relax.

However it’s the small personal touches and our friendly team, who care for our residents as if they were members of their own family, which make The Manse a true home from home.

We welcome visits from family and friends and have an open door policy, so whether loved ones like to pop in for a coffee or take part in an activity, we encourage them to become part of the community within our home.

We hold regular meetings for residents and relatives, enabling our residents and their loved ones to be directly involved in everyday life at The Manse.

Accommodation

Our spacious 32 bedrooms are all en-suite, with one double room for couples. All of our bedrooms have telephone and television points.

Bedrooms are tastefully decorated and furnished, although we do encourage our residents to bring personal ornaments, pictures and small items of furniture to make their rooms their own.

We have several lounge areas and a conservatory for our residents to use as they wish, whether taking part in activities, catching up with friends and family or simply reading a good book.

Our dining rooms provide a welcoming atmosphere to enjoy delicious home-cooked meals in the company of others.

The sensory gardens are landscaped with raised flower beds for our residents who like to do a spot of light gardening and include a seating area for people to sit back and relax in wonderful surroundings.

The Manse’s features include:

  • Spacious en-suite bedrooms, with telephone and television points
  • Double room available for couples
  • Several lounge areas and a conservatory
  • Dining rooms where our residents enjoy home-cooked meals
  • Sensory gardens with raised flower beds
  • A hairdressing salon
  • wi-fi logo  Wi-Fi enabled throughout the home.

Activities

We believe it is important that our residents spend their time as they choose, so have a dedicated activities person to support them to take part in interesting activities, rekindle old past times and try new things.

We have a hairdressing salon and our residents also enjoy being pampered with manicures and hand massages.

Regular activities on offer include everything from baking, light exercise sessions, animal therapy, bingo, quizzes, arts and crafts and live music entertainment. The care home also hosts regular themed community events throughout the year, including summer fetes and Christmas fairs.

Our residents enjoy taking part in day trips to the theatre and local garden centres, as well as popular tourist spots including Eastbourne, Brighton and Richmond Park.

Home-cooked meals

Our catering team prides themselves on preparing nutritious, seasonal home-cooked meals, along with mouth-watering home-baked cakes for afternoon tea.

Residents help us to shape the menus and our catering team spends time with them to get feedback on the dishes and their likes and dislikes. They are also able to cater for a variety of dietary requirements.

Breakfast includes a wide variety of choice from cereals and toast to a traditional cooked breakfast.

Lunch and dinnertimes see a selection of sandwiches, homemade soups, salads, jacket potatoes and hot meals such as a Sunday roast with all the trimmings and favourites including fish and chips, cottage pie and a hearty casserole.

There is also an array of snacks and refreshments available throughout the day for residents and their loved ones if they get a bit peckish.

Care and Support

We pride ourselves on treating people as individuals, so all our residents have care plans tailored to their individual medical, social and emotional needs. We review care plans on a regular basis and involve family and friends in this process wherever possible.

The range of personal care services we can provide, in partnership with local professionals, include:

  • Chiropody
  • Hairdressing
  • Optical care
  • Dental care
  • GP
  • Key worker

Our team

Our care team is on-hand 24 hours a day, every day of the year and staff are dedicated to delivering care with kindness.

To ensure we continue to provide the best standards of care and support to our residents, we recruit and train only the best staff.

Whilst they receive a variety of on-going training to ensure their skills remain up-to-date, along with an enhanced DBS check (formerly CRB), it is their dedication to our residents which makes them truly special.

Contact us

If you would like more information about our care home or have any questions, please feel free to contact us either via the yellow ‘view phone number’ button above or the yellow ‘contact us’ form on the right hand side of this page.

We would be delighted to offer you advice or arrange an informal visit to our care home so you can meet our residents and team and see first-hand the excellent services and facilities we have to offer.

Cruise Week 2017

Summer has arrived and Cruise Week 2017 marks our third community event of the year. Our Care Homes are hosting a virtual cruise week which will bring fabulous flavours and traditions of different cultures into the heart of our Care Homes.

Three assortments of ice creams.

The Manse Residential Care Home - Monday 7 August 2:00pm onwards​

Join us for authentic live Spanish music and an exotic buffet of traditional Spanish cuisine.

Find out more about Cruise Week 2017

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