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Residential Care
Dementia care
Respite care

The Manse is our welcoming care home is located in a residential area of South Norwood, on the outskirts of Croydon, Surrey. On the main bus route into Croydon, it’s within easy reach of a vibrant community, while being tucked away from the hustle and bustle.

Our dedicated and trusted team provides residential care, dementia care and respite care in the comfort of our beautiful care home. We care for our residents as if they were members of our own family and fully respect their wishes.

The team pride themselves on creating what feels like a large extended family. Loved ones and friends often comment that they love the family feel of our care home and the fact that nothing is ever too much trouble for staff. We think this is what makes us truly special.

The Manse has some fantastic facilities, including a light and airy conservatory which is a peaceful spot of the home. Residents often enjoy group and one to one activities here, or simply sit back and relax in the warmer months, spending time together or with their visitors.

Elsewhere, there is a hairdressing salon in the heart of the care home. A hairdresser from Croydon visits every Tuesday for a spot of pampering during appointments with the residents. If they wish they can book their own appointments as they would have done before moving into residential care, enhancing that sense of independence. Outside the home, there are tranquil sensory gardens which are a peaceful spot in the heart of South Norwood. They are landscaped with raised flower beds for our residents who like to do a spot of light gardening. The front grounds also include a glorious Victorian gazebo, providing a shaded seating area for people to sit back and relax during the warmer months.

The residents have their very own gardening club, which is wonderful for both those in residential and dementia care. The raised flower beds mean residents who have restricted mobility, or are in wheelchairs, can still rekindle a pastime they may have enjoyed before moving to The Manse.

Pricing information

It is usual for residents in care homes to contribute to the cost of their own care. Some people have the resources to pay for their care in full, whilst others make means-tested contributions. Our weekly fees are individual to each of our residents and are subject to a pre-admission assessment, which is required to truly understand the level of care and support needed.

Our 2022 weekly care fees for residential care start from £1,024 but maybe in the region of 20% more*. This depends on your care needs and the type of bedroom that is right for you, from our standard rooms to our premium bedroom options.

*If you require more specialist care such as 1-2-1 support, your weekly fee could be higher.

How do I find out more about paying for care?

We have dedicated advisors in our Care Enquiry Hub, who can signpost you regarding funding care and give you more information about the home. If you would like to speak to them directly please call 0800 917 0478. If you are interested in viewing the home and speaking to a member of staff directly, we can also give you a remote ‘show around’ with a virtual tour.

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CQC Inspection
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Resident Satisfaction Score

Based on an independent survey completed by our resident's friends and family.

Facilities at this home


  • Conservatory
  • Dining room
  • Ensuite
  • Hairdressing salon
  • Lounges
  • Wheelchair accessible garden
  • Wifi


  • Arts and crafts
  • Children visits
  • Day trips
  • Gardening
  • Movies
  • Pamper sessions

Care and support

  • Chiropody
  • Hairdressing
  • Home cooked meals
  • Physiotherapy
  • Podiatry
  • Respite Care

Ready to know more?

Get help every step of the way, contact us below to get information or advice.

New enquiries
0208 108 2934
Contact home
0208 771 2832

Where to find us

11 South Norwood Hill, South Norwood, London, SE25 6AA

Travelling to see us? View home on Google Maps

Drive time to home

Stories from the home

Take a tour

Click the play button to find out more about our home and the care we provide at The Manse. Read our virtual tour transcript (PDF 331KB).

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Infection Prevention and Control Inspection Report

Review our latest CQC IPC inspection report (PDF 65KB) for The Manse. Please refer to page 5 for regulator comments.

Sanctuary Care resident Gordon Byrne

A nephew’s review:

“Whilst at the home, he received first class attention from all the staff, who treated him with civility and kindness”.

Your Enquiry Form

Please complete the form below to make a care enquiry or book your show-around.

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Please complete the below form to make an enquiry. 

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Our show-arounds enable you and your loved one to see the care home facilities and meet a senior member of staff who can answer any of the questions you may have at a time to suit you.

To request a show-around, please fill out the form below. A member of our Enquiry Support Team will be in touch to confirm or discuss your show-around slot shortly.

Alternatively, if you are unable to visit our home in person, our Enquiry Support Team are more than happy to arrange a virtual tour for you. Our virtual tours are normally via FaceTime or Skype and are a great way to view many parts of our homes.

Please note, our tours are usually available on: Monday, Tuesday, Wednesday, Thursday and Friday.

Your details

A member of our Enquiry Support Team will be in touch shortly to discuss and confirm your show-around booking slot.

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