Enriching lives with our teams
No matter what role staff may have within our care homes, every single person has a crucial part to play in enriching our residents’ lives. Whether an activities leader supporting someone to enjoy their favourite pastime or a chef recreating a beloved dish that reminds a resident of their childhood, we all pride ourselves on making the people we care for smile.
Care bespoke to every individual
Our teams work closely with our residents and those closest to them to prepare detailed person-centred care plans which are continuously updated. Relatives who have been carers at home can rest assured that we know those all important details. We can continue to care for their loved one, enabling carers to go back to being sons, daughters, husbands, wives and partners again.
We are dedicated to continually developing our staff and have our own Learning and Nurse Development Team, ensuring we retain staff, providing that all-important continuity of care for our residents.
The staff we employ are more than just exceptionally kind and caring, they are devoted to enriching our residents’ lives. As no two people are the same, the way they achieve this is different for every resident. It could be simply through the activities and experiences they create, the way they embrace family and friends into the heart of the home or how they support residents to remain connected to their community.
Feeling happy and fulfilled
Each of our homes has a person (s) dedicated to supporting our residents to enjoy hobbies and activities. Some residents thrive on sociable group activities, for example school children joining us for arts and crafts or music groups. While others prefer one-to-one time, perhaps a relaxing hand massage while chatting about days gone by or catching up on the day’s news.
The lengths our staff will go to for our residents is quite remarkable. From wading through 1m deep snow to get to work in the winter, leaping out of a plane to raise money for the home’s activities fund or simply coming in on a day off to help with a special event.
Our teams empower our residents’ independence. Some of our residents are representatives at staff meetings and others sit on the panel when prospective staff are interviewed.
Our highly talented chefs
Mealtimes are a highlight of the day for so many of our residents, who enjoy delicious home-cooked meals every day. There are always freshly baked sweet treats for afternoon tea and our catering teams love to create cakes for birthdays and special occasions. Every year we showcase the skills of our talented chefs in Sanctuary Care’s Masterchef competition. Our chefs go head to head in a two-course cook off to win the coveted title.
At our head office we have a large central support team, who include experts in everything from finance to recruitment, enabling the people caring for our residents to have even more time to spend with them. At Sanctuary Care we are also rolling out kradle, our own electronic care planning app to every single one of our homes, which frees up even more time for our staff to spend with our residents, because they are updating their care plans at the point of care instead of spending time filling out paperwork.