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Preface content

Complaints form

If you have a concern or would like to raise a complaint with us, please complete the complaints form which we will formally respond to as part of our Complaints Procedure. If you would like to share general comments regarding our homes, visits or would like to submit a suggestion, please complete the Comments Form.

All information submitted on our website will be treated in accordance with GDPR, if you would like further information please refer to our privacy statements.

We are aware that the below form is not compatible with Internet Explorer so please use a different web browser when viewing this page. Alternatively, you can call our phone line on 0800 916 1499, , please select option 6.