‘Friendly’ Glasgow care home rated ‘Good’ by inspectors
A Sanctuary Care home in East Kilbride has been awarded a rating of ‘Good’ by the Care Inspectorate, the Scottish scrutiny body which ensures high standards of care.
Forefaulds Care Home, which provides care for up to 53 people, was given the rating following an unannounced inspection.
The home was assessed across three categories – wellbeing, leadership and planning – achieving ‘Good’ ratings in all.
The report highlighted that care and support was well documented in medication records and reviewed regularly to meet resident needs.
Inspectors observed warm, positive relationships between staff and residents and recognised the friendly relaxed atmosphere in the home, where residents were happy to spend time with staff.
One resident said: “Staff are very nice, I am treated well.”
Staff were observed chatting with residents, and the staff inspectors spoke to had ‘very good values’. Residents were treated with respect and offered privacy and choice, it was noted.
Resident feedback was positive around the food offered in the dining facilities. One commented: “The food is good, it’s food I like.” Alternatives were provided if the residents did not like what was on the menu.
A relative said: “I think staff are great, nothing is too much bother”, while another added: “I am kept informed of any concerns.”
Linda Hannaway, the home’s manager, commented: “We are very pleased with the result of the inspection. It’s a fantastic recognition for the whole team, who work so hard to make a happy home for our residents.”