A Sanctuary Care home in Bilston, Wolverhampton has been rated ‘Good’ by the Care Quality Commission (CQC) following its latest inspection.
Lime Tree Court Residential Care Home, which provides care for up to 60 people, including some who live with dementia, was assessed across five categories – care, safety, effectiveness, leadership and responsiveness – and achieved ‘Good’ ratings in each one.
The report highlighted how staff treated residents with kindness, dignity and respect, supporting them to maintain their independence and have maximum choice and control of their lives.
People felt safe living at Lime Tree Court and told inspectors how staff understood their individual needs and preferences.
One resident said: “The staff are kind and caring. They know me well.”
Inspectors praised the “positive atmosphere” throughout the home and observed how people were supported to follow their interests and take part in a wide range of activities including gardening, reading and singing.
The report noted how care records were personalised to each individual and updated as people’s needs changed, with staff and management working closely with community health professionals to ensure effective care.
Home deputy manager, Tyler Durnall, said: “We’re delighted to receive a ‘Good’ rating from the CQC and particularly pleased that the report highlights the commitment of our whole team to delivering high-quality, person-centred care.”