Blanche moves into our Outstanding-rated Lammas House Residential Care Home
Living alone at 99 years of age, Blanche recognised she needed to be closer to family, so her daughter Sally Sheppard explored the options and discovered our award-winning Lammas House Residential Care Home.
After they had a ‘virtual tour' of Lammas House, which is rated Outstanding by the Care Quality Commission (CQC), Blanche moved from her home in Cumbria to our care home in Coventry. After a period of self-isolation, she is settling in and getting to know her fellow residents.
The home has a heated outdoor visitors’ pod, so Blanche has been enjoying safe pre-booked visits with Sally and her granddaughter. Blanche has also had her first Covid-19 vaccine, along with her fellow residents and staff.
Sally said: “My daughter said she’d heard good things about Lammas House, so we looked it up and saw it was rated Outstanding which is so reassuring.
“The pod is lovely and mother has really enjoyed our visits. The food is excellent. Mother has very high standards and in her time has been an excellent cook, and she is very happy with the food.”
The home also scooped a Highly Commended accolade in the Care Home Awards 2020’s Best Communication category.
Sally really loves that as well as always being only a phone-call away, manager of nearly 10 years Rukmi and her team also share news and photographs about what the residents have been enjoying on the home’s private family WhatsApp and Facebook groups.
She said: “It’s a lovely idea and is reassuring to see your parent participating, with a great look of enjoyment and pleasure!
“What is also fantastic is that the activities co-ordinator used to be a hairdresser, so there have been photos of the residents after having their hair done and that’s a huge boost.
“There was one of my mother and she had a huge grin on her face, which is a real bonus.”
We have a team of Enquiry Support Team advisors who can provide free advice on care options available on 0800 917 0478. If you prefer you can email them at firstname.lastname@example.org or use the Live Chat icon on the website.