Update from Sarah Clarke-Kuehn, Group Director – Sanctuary Care, 21 July 2021
I’m delighted to share the new update with you all, especially following the easing of restrictions announced by the Government. As always, our visiting guidance has continued to be focused around the safety and wellbeing of our residents, visitors and teams.
From this week (19 July), we will be welcoming even more loved ones and friends through our doors safely. This is a fantastic step for us, our teams and most importantly our residents.
There is now no restriction on the number of visitors our residents can receive and appointments can be given to anybody who wishes to visit them. However, all visits remain by appointment only.
Appointments remain for now on a 2-hour window. PPE must be worn (this may change early next week) and Lateral Flow Tests must be carried out prior to each visit.
For your reassurance - we will continue to review our visiting guidance across all our homes when advised by public health authorities to ensure our easing of visiting restrictions remain as safe as they possibly can be.
As before our residents are now able to spend time in their local communities again - either independently or with their nominated friends and family members, and with careful planning there will be no need to self-isolate when returning back to our homes. We know trips enjoying the great outdoors with friends and family are so important to our residents and families and we will do all we can to help you make those memories.
Residents as before are able to have visits in the comfort of their own bedrooms as well as in our outdoor pods* or if the weather is kind in the garden.
Our compassionate visiting for those on end of life care and our visiting guidance for Essential Care Givers will naturally continue.
Families and friends have always been a big part of our homes and we look forward to hearing even more chatter and fun. We will continue to review Government guidance in the coming weeks and we welcome any future easing of family contact in our homes.
If you do have any questions for your local care home manager, please find their contact details here or for those looking into care options, our friendly Enquiry Support Team advisors are only a phone call away on 0800 917 0478.
Sarah Clarke-Kuehn, Group Director Sanctuary Care
*Heated pods are available in selected homes, where outdoor space permits.