View our video to see how we have ensured the safety of our residents throughout the pandemic.
Looking around our homes safely
You can’t choose a home without seeing it for yourself, so our teams are welcoming you to view our homes with our bookable show-arounds, or alternatively with ‘virtual tours’ where you can experience a virtual visit from the comfort of your chair at home.
Safe visiting care options
There are no longer any restrictions to visits to our care homes, including the number of visitors. We encourage you to take a Lateral Flow Test (LFT) before entering the home, but this is no longer a requirement.
If a home identifies COVID-19 cases, our care home teams will follow advice given by the Local Authority and will take the necessary precautions to keep your loved ones safe.
If you would like information on visiting a particular home, we encourage you to speak to the Home Manager or care home teams. We are thrilled to be welcoming loved ones back into our homes while ensuring the safety of our residents, as always.
Answering your questions
We appreciate that you will naturally have questions. Moving into a care home can feel overwhelming and that’s why our Enquiry Support Team advisors are here to guide you through this journey, and support you and your loved one during this time.
Our Enquiry Support Team advisors are here to talk. If you would like free advice or have any further questions about any of the above, or would like to book show around or virtual tour, call today on 0800 046 4885.